标签：产品品质培训,品质培训资料, 本站提供品质系统中英文免费下载,http://www.2xuewang.com
Agenda–QualitySystem
TotalQualityExcellence–CompanyPolicyLetterNo.1.
BriefHistoryofFLHQualityManagement
QualityArrow(QualityisJob#1)
QS-9000/ISO14001System/QualityOperatingSystem
TGWReduction/VRT/SAQ
TGR/KanoModel
1.FordTotalQualityExcellence
CompanyPolicyLetterNo.1
Qualityisdefinedbythecustomer;thecustomerwantsproductsandservicesthatthroughouttheirlifemeethisorherneedsandexpectationsatacostthatrepresentsvalue.品质是由顾客所定义
Qualityexcellencecanbestbeachievedbypreventingproblemsratherthanbydetectingandcorrectingthemaftertheyoccur.达成卓越的品质必须注重在问题的预防
AllworkthatisdonebyCompanyemployeessuppliersanddealersispartofaprocessthatcreatesaproductorserviceforacustomer.Eachpersoncaninfluencesomepartofthatprocessandthereforeaffectthequalityofitsoutputandtheultimatecustomers’satisfactionwithourproductsandservices.
每个公司员工对品质及最终的顾客满意都有贡献
FordTotalQualityExcellence
Sustainedqualityexcellencerequirescontinuousprocessimprovement.Thismeansregardlessofhowgoodpresentperformancemaybeitcanbecomeevenbetter.
维持卓越的品质必须持续作流程的改善
Peopleprovidetheintelligenceandgeneratetheactionsthatarenecessarytorealizetheseimprovements.
改善的智识及行动来自人
Eachemployeeisacustomerforworkdonebyotheremployeesorsupplierswitharighttoexpectgoodworkfromothersandanobligationtocontributeworkofhighcalibertothosewhointurnarehisorhercustomers.

后工程即是顾客;不接收不良不传送不良
-Chairmanoftheboard
2.福特六和品质管理之发展演进1/4
~1986-Introduction/Localization
引入福特原厂产品开发标准如WorldwideDesignRequirement及WorldwideProductAcceptanceSpecifications
品管部门辖AP-QC(装配及制造品管)及QA(品保)
对供应商推行福特Q-101全球性品质管理规范
厂内推动UPAS-UniformProductAssessmentSystem-产品品质统一稽核系统
1984年起正式推动品管圈(QCC)活动
Achievement
1986年正式通过加拿大法规标准成为台湾第一个成车外销的厂商
…………
，大小：3.27 MB