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Contents
Prefacexi
Acknowledgmentsxv
CHAPTER1TakingtheLeanApproach1
TheLeanChangeinDistribution2
TheRFIDChangeDilemma2
TheForecastBarrier3
TheBalancingAct4
BusinessandOperationalPlans6
ForecastAccuracy7
AnotherApproach8
TheTrafficAnalogy9
ImprovingDistributionOperations13
LeanParadigmShifts13
BookApproachandContents16
LeanDistributionFramework17
LeanDistributionTransformation22
RoleofInformationTechnology24
ApplicationsforLeanDistribution25
Summary29
CHAPTER2DistributionChallenges31
CustomerDirections31
GlobalSourcing33
CostReduction33
LeanStreamlining35
NewChallenges?36
FunctionalSilos38
Summary39
Pageviii
CHAPTER3OptimizingDistribution41
DistributionSportsFranchise
Analogy
42
OptimizingDistribution43
TechnologyInfrastructure48
LoweringProduction/Sourcing
Costs
55
ImprovingInventoryManagement56
MaximizingAssetUtilization58
TechnologyDirections63
Summary65
CHAPTER4ITTransformsDistribution
Processes
67
DistributionBusinessProcesses68
ERPTransformation71
Summary83
CHAPTER5LeanOperatingCapabilities85
TheLeanApproach86
ManagingUncertaintywithLean92
LeanandDRP:Collaboration98
Lean-EnabledCollaboration104
Summary109
CHAPTER6CustomerServicePolicy111
CustomerServicePolicy112
Segmentation121
ServiceStrategies125
Summary127
CHAPTER7BufferStrategy129
BufferStrategy130
DetermineServiceStrategies136
ServiceDistinctions146
Summary158
CHAPTER8ReplenishmentCycles161
ThePipelineApproach162
ReplenishmentTime165
DeliveredCost170
Summary183
CHAPTER9PullApproach185
PullTrigger187
ReplenishmentOrders193
InventoryTargets196
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